Refund policy

Refund Policy

Returns

If you are not satisfied with your purchase, you may request a return within 7 days of delivery. Items must be:

• Unused and in original condition

• In original packaging with all accessories included

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Defective or Incorrect Items

If you receive a defective or wrong item, please contact us within 7 days of delivery with photos or videos for verification. We will offer a replacement or refund after confirmation.

Refunds

Once the returned item is inspected and approved, refunds will be issued to the original payment method within 5–10 business days.

Non-Refundable Items

• Items damaged due to misuse, modification, or improper installation

• Products returned without prior approval

For return requests, please contact support@forgelab.online before sending any items back.